Governance Strategies to Improve Quality of Health Care Services Aug 22, 2017

Governance Strategies to Improve Quality of Health Care Services

Who is responsible for ensuring quality in health care? How are governments incentivizing continuous improvement in the quality of health care services? How does the provision of quality health care align with health financing and payment strategies?

On August 9-11, 2017, 35 policymakers and practitioners from 10 countries gathered in Jakarta, Indonesia to discuss these questions and share their experiences at a workshop focusing on governance strategies for improving the quality of health care services. The Governing to Improve Quality workshop was hosted by USAID’s Health Finance and Governance Project (HFG), in partnership with the Joint Learning Network for Universal Health Coverage (JLN), the World Health Organization (WHO) and USAID’s Applying Science to Strengthen and Improve Systems (ASSIST) Project (ASSIST).

“Quality is an integral part of universal health coverage,” Pak Donald Pardede, Senior Advisor for Health Economics and Evaluation at the Ministry of Health Indonesia, stated in his opening remarks. However, he noted, “each country must find its own formula” in the path to quality health services and universal health coverage (UHC).

The ingredients to this formula were shared over the course of the workshop. Participants from Ethiopia, Ghana, India, Indonesia, Malawi, Malaysia, Mexico, Philippines, Tanzania and Uganda presented strategies and policies implemented in their home countries, discussed their successes and challenges and developed a vision for the future of governing for quality health care. In addition to learning from one another, participants:

  • Drafted a consensus statement on the institutional roles for governing quality in the context of UHC
  • Shared experiences to co-develop a guide addressing the governance challenges in linking finance to quality health care
  • Identified unanswered questions in governing for quality to establish a research agenda to inform future work and continuous improvement

These final products, expected in fall 2017, will share the combined knowledge of 10 countries and international expertise on effective governance strategies for quality care with the global health community.