This guide addresses how decision-makers and health system planners can employ information and computer technology (ICT) to support care delivery and provider payment workflows and generate health system metrics and indicators. The report also provides guidance on developing ICT health systems and the norms and standards needed for national-scale system-to- system connectivity. It is informed by on-the-ground experiences from a number of countries, including Canada, Colombia, India, the Netherlands, the Philippines, South Africa and Thailand. The e-book is best for online reading and includes interactive video. Co-produced by Ghana, India, Indonesia, Kenya, Malaysia, Mali, Nigeria, Philippines, and Vietnam